PRIVACY POLICY

Last Updated: April 4, 2025

1. INTRODUCTION

Essence Exchange Clothing (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://essenceexchangeclothing.com (“Website”) or make purchases from us.

Please read this Privacy Policy carefully. By accessing or using our Website, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our policies, please do not access or use our Website.

2. INFORMATION WE COLLECT

We may collect information about you in various ways:

2.1 Personal Information

• Contact information (name, email address, mailing address, phone number)
• Billing information (billing address, payment details)
• Account information (username, password)
• Order history and preferences
• Any other information you choose to provide

2.2 Automatically Collected Information

• Log information (IP address, browser type, pages visited, time spent)
• Device information (hardware model, operating system)
• Location information
• Cookies and similar technologies

2.3 Information from Third Parties

We may receive information about you from third parties, such as business partners, marketing agencies, and analytics providers.

3. HOW WE USE YOUR INFORMATION

We may use the information we collect for various purposes, including to:

• Process and fulfill your orders
• Create and manage your account
• Provide customer service
• Send you transactional emails (order confirmations, shipping updates)
• Send marketing communications (with your consent)
• Improve our Website and services
• Personalize your shopping experience
• Protect against fraud and unauthorized transactions
• Comply with legal obligations

4. DISCLOSURE OF YOUR INFORMATION

We may share your information with:

4.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, order fulfillment, data analysis, and customer service.

4.2 Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

4.4 With Your Consent

We may share your information with third parties when we have your consent to do so.

5. DATA RETENTION

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. DATA SECURITY

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.

7. YOUR RIGHTS AND CHOICES

Depending on your location, you may have certain rights regarding your personal information, including:

• Access to your personal information
• Correction of inaccurate or incomplete information
• Deletion of your personal information
• Restriction or objection to processing
• Data portability
• Withdrawal of consent

To exercise these rights, please contact us using the information provided in the “Contact Us” section.

8. COOKIES AND TRACKING TECHNOLOGIES

8.1 Cookies

Our Website uses cookies and similar tracking technologies to improve your browsing experience, analyze site traffic, and personalize content. You can control cookies through your browser settings.

8.2 Types of Cookies We Use

• Essential cookies: Necessary for the Website to function
• Preference cookies: Remember your preferences and settings
• Analytics cookies: Help us understand how visitors interact with our Website
• Marketing cookies: Track your browsing habits to deliver targeted advertising

8.3 Cookie Management

You can set your browser to refuse all or some browser cookies or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of the Website may become inaccessible or not function properly.

9. THIRD-PARTY WEBSITES

Our Website may contain links to third-party websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.

10. CHILDREN’S PRIVACY

Our Website is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

11. INTERNATIONAL DATA TRANSFERS

Your personal information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country.

12. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. The updated version will be indicated by the “Last Updated” date at the top of this Privacy Policy. We encourage you to review this Privacy Policy frequently to stay informed about how we are protecting your information.

13. LIMITATION OF LIABILITY

In no event shall Essence Exchange Clothing, nor any of its officers, directors and employees, shall be held liable for anything arising out of or in any way connected with your use of this Website whether such liability is under contract. Essence Exchange Clothing, including its officers, directors and employees shall not be held liable for any indirect, consequential or special liability arising out of or in any way related to your use of this Website.

14. GOVERNING LAW & JURISDICTION

This Privacy Policy shall be governed by and interpreted in accordance with the laws of the United States, and you submit to the non-exclusive jurisdiction of the state and federal courts located in the United States for the resolution of any disputes.

15. CONTACT US

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Essence Exchange Clothing support@essenceexchangeclothing.com https://essenceexchangeclothing.com